Terms of Service
Please read these terms carefully before using our website and services. By using our services, you agree to these terms.
Last Updated: December 16, 2024
These terms are effective immediately and apply to all users of our website and services.
Table of Contents
Acceptance of Terms
Agreement to Terms
By accessing and using the Hope for People Organization (HPO) website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Modifications
HPO reserves the right to modify these terms at any time. We will notify users of significant changes via email or website notice. Continued use of our services after modifications constitutes acceptance of the updated terms.
Eligibility
You must be at least 18 years old to use our services independently. Minors may use our services with parental or guardian consent and supervision.
Description of Services
Our Mission
HPO provides community development services, educational programs, environmental conservation initiatives, and health promotion activities to underserved communities in Rwanda and beyond.
Website Services
Our website provides information about our programs, facilitates donations, enables volunteer registration, and offers resources for community development. We strive to maintain accurate and up-to-date information.
Service Availability
While we aim to provide uninterrupted service, we do not guarantee that our website or services will be available at all times. We may suspend or restrict access for maintenance, updates, or other operational reasons.
User Responsibilities and Conduct
Acceptable Use
You agree to use our services only for lawful purposes and in accordance with these terms. You must not use our services in any way that could damage, disable, or impair our website or interfere with other users' access.
Prohibited Activities
You may not: (a) use our services for illegal activities, (b) transmit harmful or malicious code, (c) attempt to gain unauthorized access to our systems, (d) harass or harm other users, or (e) violate any applicable laws or regulations.
Account Security
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use.
Intellectual Property Rights
Our Content
All content on our website, including text, graphics, logos, images, and software, is the property of HPO or our licensors and is protected by copyright, trademark, and other intellectual property laws.
Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not reproduce, distribute, or create derivative works without our written permission.
User-Generated Content
By submitting content to our website (comments, testimonials, etc.), you grant HPO a non-exclusive, royalty-free license to use, reproduce, and distribute such content for our organizational purposes.
Donations and Financial Transactions
Donation Policy
All donations are voluntary and are used to support HPO's mission and programs. Donations are generally non-refundable, except in cases of processing errors or as required by law.
Tax Deductibility
HPO is a registered non-profit organization. Donations may be tax-deductible to the extent permitted by law. We will provide appropriate documentation for tax purposes.
Payment Processing
We use third-party payment processors for financial transactions. Your payment information is subject to the privacy policies and terms of these processors in addition to our own policies.
Limitation of Liability
Disclaimer of Warranties
Our services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or completely secure.
Limitation of Damages
To the maximum extent permitted by law, HPO shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.
Maximum Liability
Our total liability to you for any claims arising from these terms or your use of our services shall not exceed the amount you have paid to us in the twelve months preceding the claim.
Termination
Termination by You
You may terminate your use of our services at any time by discontinuing use of our website and, if applicable, closing your account.
Termination by HPO
We may terminate or suspend your access to our services immediately, without prior notice, if you breach these terms or engage in conduct that we deem harmful to our organization or other users.
Effect of Termination
Upon termination, your right to use our services will cease immediately. Provisions that by their nature should survive termination will remain in effect, including intellectual property rights and limitation of liability.
Governing Law and Dispute Resolution
Applicable Law
These terms are governed by and construed in accordance with the laws of Rwanda, without regard to conflict of law principles.
Dispute Resolution
Any disputes arising from these terms or your use of our services will be resolved through binding arbitration in accordance with the rules of the Rwanda Arbitration and Conciliation Centre.
Jurisdiction
You agree to submit to the personal jurisdiction of the courts located in Kigali, Rwanda, for any actions not subject to arbitration.
Legal Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: legal@hpo.org
Phone: +250 788 123 456
Address: KG 123 St, Kigali, Rwanda
Legal Department: Available Monday-Friday, 9:00 AM - 5:00 PM EAT