Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last Updated: December 16, 2024
This privacy policy is effective immediately and applies to all users of our website and services.
Table of Contents
Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when you register on our website, make a donation, volunteer, or contact us. This may include your name, email address, phone number, mailing address, and payment information.
Automatically Collected Information
We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed. This information helps us improve our website and services.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.
How We Use Your Information
Service Provision
We use your information to provide and improve our services, process donations, communicate with volunteers, and respond to your inquiries and requests.
Communication
We may use your contact information to send you updates about our programs, newsletters, fundraising campaigns, and other organizational communications. You can opt out of these communications at any time.
Legal Compliance
We may use your information to comply with applicable laws, regulations, and legal processes, including tax reporting requirements for donations.
Information Sharing and Disclosure
Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, sending emails, or conducting our business operations.
Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to the same privacy protections.
Data Security
Security Measures
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, or resolve disputes.
International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.
Your Rights and Choices
Access and Correction
You have the right to access, update, or correct your personal information. You can do this by contacting us directly or through your account settings if applicable.
Data Portability
You have the right to request a copy of your personal information in a structured, commonly used format, and to transmit that information to another organization.
Deletion
You may request the deletion of your personal information, subject to certain legal and operational requirements. We will respond to such requests in accordance with applicable law.
Contact Us About Privacy
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@hpo.org
Phone: +250 788 123 456
Address: KG 123 St, Kigali, Rwanda
Privacy Officer: Available Monday-Friday, 9:00 AM - 5:00 PM EAT